FREQUENTLY ASKED QUESTIONS ABOUT SPEEZE PRODUCTS

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Models: Questions and Answers

Question:	How do I choose the right Speeze cooler for my cpu?
Answer:	Speeze offers detailed information of every cooler on our website, Included the recommended cpu application for each model.
Question:	How do I know when I purchase a Speeze cooler it is the right model for my cpu?
Answer:	Speeze coolers are packed in retail boxes, which have mentioned the recommended cpu application.

Quality: Questions and Answers

Question:	What is the lifetime of Speeze coolers?
Answer:	Speeze coolers are divided in two groups, Sleeve bearing and Ball bearing type. Sleeve bearing type are guaranteed for 30.000 hours, Ball bearing type are guaranteed for 50.000 hours and Double Ball bearing type are guaranteed for 80.000 hours.
Question:	How do I know my Speeze cooler is a Sleeve or a Ball bearing?
Answer:	All Speeze coolers have an indication on the box and on the fan, whether it is a Sleeve bearing type, Ball bearing type or Double Ball bearing type.
Question:	What is the warranty period for Speeze coolers?
Answer:	Speeze proudly warrants it's products to be free from defects resulting from faulty workmanship or material for the lifetime of the product when given normal wear and proper usage. This warranty is valid if product(s): 1. Were not damaged during shipping. 2. Were not damaged while being installed. 3. Were not damaged by software or hardware from a company or individual other than Speeze. 4. Were operated in accordance with Speeze specifications and technical instructions. 5. Were not damaged by abuse, accident, alteration, overclocking, tampering, user error, disaster, misuse, power application, repair, modification, a fix or replacement by someone else than Speeze.
Question:	How do I know my cooler is defective?
Answer:	If you have a mainboard with LDCM (Lan Desk Client Management) function, it will show on your monitor the case temperature is to high. Or check the operation of your cooler with the rotation speed detection. You can see the fan speed (RPM) on your monitor.

Installation: Questions and Answers

Question:	How do I install a Speeze cooler?
Answer:	All Speeze cpu coolers and cooling products have installation procedures on the retail packing. This installation procedure can be found on our installation page.
Question:	How do I remove a Speeze cooler?
Answer:	Please follow the installation procedure the reverse way. It will be a bit more difficult to remove the cooler than to install it, because it will be tight on the cpu.
Question:	Does a clip need any adjustment?
Answer:	There are several types of clips, the latest Speeze models do not have to be adjusted any more. They are balanced and tested according to Intel® and AMD® requirements.

Fan: Questions and Answers

Question:	What is the difference between Sleeve and Ball bearing fan?
Answer:	The main difference is the life time of the fan. Sleeve bearing fans have a life time of 30.000 life hours and Ball bearing fans 50.000 life hours. The technical difference is that a Sleeve bearing fan is running on metal and oil only. The Ball bearing fan is running on small steel balls around the axle.
Question:	What connector should I choose for my Speeze fan?
Answer:	It depends on the type of mainboard you have. If you have a mainboard with the possibility to connect a 3 pin connector it is the best solution because you have the RPM monitor function. If you have an older type mainboard without this 3 pin function you should choose the 4 pin connector to connect to your power supply.

Heat Sink: Questions and Answers

Question:	Does the color of the heatsink make a difference?
Answer:	No, according to several tests by the R&D team of Speeze as well as independend test labs there is no difference found.

Thermal Interface: Questions and Answers

Question:	Does a Speeze cooler contain thermal interface material?
Answer:	Yes, thermal interface material can fill the small space between the heatsink and the cpu and takes care of a better heat dispatch.
Question:	Can I mount the Speeze cooler with the plastic tape on the heatsink?
Answer:	No, the plastic tape or cap (protective film) has to be removed from the thermal interface. This tape is just for protection of the thermal interface.
Question:	How can I see the difference between thermal interface and protective film?
Answer:	You can see the difference in material and color, thermal interface is pink or white. The plastic tape or cap (protective film) is transperant, blue or red and looks like plastic tape.
Question:	If my Speeze cooler is removed should I put new interface material?
Answer:	Yes, whenever you remove the cooler, you have to apply new interface material. Standard attached interface material can only be used once.
Question:	What kind of thermal interface should I apply after removing the cooler?
Answer:	First you have to remove all the old interface material from the heat sink, after you removed all the old interface material you can apply a new thermal pad (T725) or cooling paste (thermal grease).

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